Welcome to California Prison Health Care Services

Public Records Act

How to Make a Public Records Act (PRA) Request

HISTORY OF THE PRA: California Correctional Health Care Services (CCHCS) responds to requests for information pursuant to the California Public Records Act. The PRA was passed by the California Legislature in 1968 for all State and local government. The fundamental basis of the law is that government records shall be disclosed to the public, upon request, unless there is a specific reason not to do so. A copy of these guidelines shall be posted in a conspicuous public place in the offices of the department, and the offices of each of the constituent licensing agencies of the department. A copy of these guidelines shall be made available free to any person requesting them.

A summary of the PRA: www.cdcr.ca.gov/News/docs/CPRA2004.pdf

WHO CAN SUBMIT A PRA REQUEST? The public, inmates, vendors, or advocacy groups may submit a PRA request to obtain public records from State agencies. There are some records specified in the PRA that are exempt, such as personnel or medical records.


By Mail:
California Correctional Health Care Services
Attention: PRA Coordinator, Building C
P.O. Box 588500
Elk Grove, CA 95758

By Telephone:
(916) 691-3557

By E-mail:

WHO RESPONDS TO THE PRA REQUEST? CCHCS’ Litigation Support Unit coordinates with the California Correctional Health Care Services Office of Legal Affairs (COLA) and other program areas to process and respond to PRA requests.

WHAT ARE THE TIMELINES? Once a PRA request is received, CCHCS has 10 days to respond in writing to the initial request regarding the disposition of the request. At that time, the request may be denied as no records exist; an extension may be issued for an additional 14 calendar days to determine if records exist; or the request may be fulfilled. CCHCS will provide an estimate to the requester when the records will be available. Records may be provided in electronic or paper format (depending on availability).